During the registration process, you’ll need to create a FollowMyHealth login and password. Once you have registered, your account will be active and you can access your account in the following ways:

1. Request a registration email directly (email, name, date of birth, and zip code required)
2. OR, during your next visit, let any member of the front desk know that you would like to sign up for FollowMyHealth. We will send you an email that will guide you through the simple 3-step registration process.

During the registration process, you’ll need to create a FollowMyHealth login and password. Once you have registered, your account will be active and you can access your account in the following ways:

• Log in using your computer here.
• Use your phone or tablet by downloading the FollowMyHealth app from the App Store or the Google Play Store.

If you experience any technical issues, FollowMyHealth technical support is available Mon-Fri from 5AM to 5PM. You can contact support by:

• Visiting the FollowMyHealth Support Center
• Emailing technical support at support@followmyhealth.com
• Calling FollowMyHealth technical support at 1-888-670-9775

We review all lab results before posting them. We will contact you before results are posted if there is anything urgent to discuss.

Sometimes results may appear abnormal but are not truly meaningful for your health. Other results may be only mildly abnormal and can be discussed at your upcoming visit. If you notice a result that seems significantly abnormal and you were not contacted, please message your provider through the portal. For milder abnormalities, please bring your question to your next visit.

Regarding hepatitis testing: A reactive hepatitis result does not necessarily mean you have hepatitis. Often it simply means you are immune to hepatitis, which is a good thing. A non-reactive test means you are negative AND non-immune. In this case, people at risk may want to be vaccinated to prevent infection. Please contact the clinic if you have further questions or would like to arrange vaccination.

Regarding syphilis testing: If you have ever had Syphilis, a REACTIVE RPR does not necessarily mean you have a new infection. You will be receiving a call from the Center if this is a new infection.

For step-by-step instructions, you can view a downloadable form here. Para Español, haz clic.

For instructions on a mobile device, click here. (Para Español, haz clic.) For instructions on your desktop, click here. (Para Español, haz clic.)