FollowMyHealth Patient Portal - Los Angeles LGBT Center

Health Services

The Los Angeles LGBT Center is one of the few Federally Qualified Health Centers with providers who specialize in primary care for lesbian, gay, bisexual, and transgender people and people living with HIV.

You can always talk candidly and comfortably with your doctor and other providers, knowing that you’re receiving leading-edge care, regardless of your ability to pay.

FollowMyHealth Patient Portal

Health Services FollowMyHealth Patient Portal

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I came to the Center as a victim. Today I am a survivor.

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Telehealth using FollowMyHealth Patient Portal

We expect to see more patients that show symptoms of coronavirus and COVID-19 in the coming weeks — there is no way around it. To make sure you get the high-quality care you need, we will be adding telehealth appointments (telephone and video visits). These types of visits allow you to get care without being close to people who are showing symptoms, or while you are social distancing.

If you have an in-person visit scheduled, it will be changed to a phone or video visit to help reduce exposure for you and other patients.
If you have any questions, feel free to call or email your care team.
If you have not already signed up for a patient portal account, please go to Request a FollowMyHealth Account page to register for an account and follow the instructions on the website.

Step-by-step instructions on how to send images to your provider using FollowMyHealth secure messaging:

Sending Images To Your Provider Using FollowMyHealth (Instrucciones en Espanol)

Step-by-step instructions on video visits using FollowMyHealth from either a web browser (Desktop) or from a Mobile device are provided below:

FollowMyHealth is your patient portal that allows you to access and manage your medical information online.

With FollowMyHealth, you can get 24/7 access from any computer, smartphone or tablet to do the following:

Update your address, contact, emergency and insurance information
Send and receive secure messages to and from your provider
View your test and lab results See disclaimer*
Request prescription refills
Schedule appointments
Receive email care reminders and clinic announcements
Receive appointment reminders
Set up accounts for your children or dependent adults
Online bill pay
Look up, download, and email selected vital signs, prescriptions, immunization history and more!
Meet with your provider through phone or video visits (Telehealth)

How do I sign up?

During the registration process, you’ll need to create a FollowMyHealth login and password. Once you have registered, your account will be active and you can access your account in following ways:

Request a registration email directly (email, name, date of birth, and zip code required).

–or–

During your next visit, let any member of the front desk know that you would like to sign up for FollowMyHealth. We will send you an email that will guide you through the simple 3 step registration process.

How do I log into FollowMyHealth?

During the registration process, you’ll need to create a FollowMyHealth login and password. Once you have registered, your account will be active and you can access your account in following ways:

Logging in using your computer at lalgbtcenter.org/myportal/login.

–or–

Using your phone or tablet by downloading the FollowMyHealth app from the iTunes Store or the Google Play Store.

Having technical problems?

If you experience any technical issues, FollowMyHealth technical support is available Mon-Fri from 5AM to 5PM. You can contact support by:

Visiting the FollowMyHealth Support Center
Emailing technical support at [email protected]
Calling FollowMyHealth technical support at 1-888-670-9775.

*Test and Lab Results Disclaimer

We review all lab results before posting them. We will contact you before results are posted if there is anything urgent to discuss.

Sometimes results may appear abnormal but are not truly meaningful for your health. Other results may be only mildly abnormal and can be discussed at your upcoming visit. If you notice a result that seems significantly abnormal and you were not contacted, please message your provider through the portal. For milder abnormalities, please bring your question to your next visit.

Regarding hepatitis testing: A reactive hepatitis result does not necessarily mean you have hepatitis. Often it simply means you are immune to hepatitis which is a good thing. A non-reactive test means you are negative AND non-immune. In this case, people at risk may want to be vaccinated to prevent infection. Please contact the clinic if you have further questions or would like to arrange vaccination.

Regarding syphilis testing: If you have ever had Syphilis, a REACTIVE RPR does not necessarily mean you have a new infection. You will be receiving a call from The Center if this is a new infection.